Journal
Notes from the
team.
Practical writing on the bits of running a salon we’ve thought hardest about — no-show maths, commission-free pricing, the GDPR side of medical data, and the working week of the salons we serve.
- 31 May 2026Money4 min read
The maths of no-shows
How one cancelled lash set covers your booking software for the month — and why we made it deliberate.
Read the piece - 28 May 2026Money3 min read
What “commission-free” actually means
A few platforms in this industry use the word. We’re going to be specific about what we mean by it.
Read the piece - 24 May 2026Compliance5 min read
Why we treat your client data as Article 9 medical data by default
UK GDPR draws a hard line between ordinary personal data and special-category health data. Aesthetics clinics live on the wrong side of that line and most software doesn’t admit it.
Read the piece - 20 May 2026Operations3 min read
What you actually do in your first ten minutes
We claim setup takes about ten minutes. Here’s the bit-by-bit breakdown so you can hold us to it.
Read the piece